FAQ R&S®LANCOM Management Cloud
The R&S®LANCOM Management Cloud is the world's first fully integrated management system that intelligently organizes, optimizes and controls your entire network architecture. State-of-the-art software-defined networking technology drastically simplifies the provision of integrated networks – the manual configuration of individual devices has become a thing of the past.
What exactly is meant by "fully integrated"?
A premium portfolio of products engineered in Germany, consisting of routers, switches, access points, and firewalls which are "cloud-ready". The application of the very latest software-defined networking technology to establish enterprise-wide, highly automated infrastructures in the areas of WAN,…
What does "software-defined networking" mean?
"Software-defined networking" does away with the former manual configuration of individual devices and replaces it with the automated orchestration of networks. The administrator uses an easy-to-operate, centralized interface to specify the framework conditions for the overall network design. The…
What is the difference between the Public Cloud and Private Cloud?
The Public Cloud is hosted at a datacenter in Germany. A server hosts several organizations and projects, all of which are managed securely separated from one another. This Public Cloud provides a fast and easy entry into SDN-based Cloud management and is ideal for small, medium-sized and large…
For what scale of network is the R&S®LANCOM Management Cloud recommended?
Whether it is just a few or even several thousand devices to be managed: The R&S®LANCOM Management Cloud is individually scalable thanks to a flexible licensing model, and it greatly simplifies the operation of networks of an size.
How are projects and companies organized in the R&S®LANCOM Management Cloud?
Within an "organization", i.e. an area for specialist resellers, systems vendors and system integrators, it is possible to manage any number of independent network projects. Switching between individual projects at any time is quick and easy with just a single user interface. A "project" is the administration area for a particular customer installation.
Which devices can I use to access the browser-based interface?
Be it from a smartphone, tablet PC or desktop: Thanks to the web-based responsive design of the R&S®LANCOM Management Cloud, the entire network benefits from 24/7 monitoring and control from any device with Internet access. The appearance of the browser-based user interface automatically adapts to…
Will Rohde & Schwarz Networks and Cybersecurity continue to maintain and develop the LANtools?
Yes, with each new version of LCOS, the LANtools will continue to be maintained and enhanced with new features in the future. Local configurations and R&S®LMC configurations can be synchronized in both directions.
How can R&S Networks and Cybersecurity ensure the security and confidentiality of network configuration data?
The R&S®LANCOM Management Cloud (Public) is "Engineered in Germany", hosted at a German data center, and is thus subject to German data protection law. This allows R&S Networks and Cybersecurity to guarantee a high level of data security and legally compliant handling of the devices. R&S Networks…
Which protocol serves as a basis for the secure communications?
All communications between the R&S Networks and Cybersecurity devices and the R&S®LANCOM Management Cloud use TLS-encrypted certificate-based connections, such as those used for HTTPS. Communications between the Web front end and the R&S®LANCOM Management Cloud are also secured by HTTPS.
Can different roles and rights be assigned to different users?
The different roles are Organization administrator, Project administrator (all rights within a project), Technical administrator (rights to conduct network, site and device management and monitoring within a project), Project member (rights to conduct device management and monitoring within a…
Can R&S Networks and Cybersecurity resellers see the information in my installation?
A R&S Networks and Cybersecurity reseller who creates a new project is initially the project administrator and is thus able to view all of the information on the network. Where end customers manage a project themselves, they can restrict or disable the reseller's access to it. This ensures that, with self-managed projects, the network operational information remains private.
Google Maps is used on the dashboard; what information does Google receive about my Projects?
Google Maps merely supplies the maps for the display. The transmission of this information will be registered by Google. All other depictions, such as the positioning of R&S Networks and Cybersecurity devices on a map, site information, or network activities are processed on a completely different level by the R&S®LANCOM Management Cloud. This information is invisible to Google.
Is it possible to automatically rollout firmware updates at a specific time?
Yes, firmware updates can be initiated and rolled out centrally in the R&S®LMC. The R&S®LANCOM Management Cloud is able to activate the automatic firmware update functionality in the managed devices (currently with LCOS and LCOS LX). In the process, policies can be defined and download and software installation time frames can be determined.
Is it possible to rollout firewall rules with an “SDN configuration”?
Yes, the setup of self-defined parameters and firewall rules are done in the menu entry "Security". For every network of a R&S®LMC project, a security profile is automatically created or existing settings and rules are migrated there. In addition, security rules such as those for Application…
Can LMC-managed devices still be configured locally?
Yes, the R&S®LMC offers the possibility to adopt local configurations. This function is deactivated by default. Thus, the R&S®LMC determines the configuration. Please note that the automatic SDN configuration overwrites parts of the device's configuration. The integrated password management of the…
Is it possible to rollback a configuration to restore a previous configuration setup?
The R&S®LANCOM Management Cloud initially writes the configurations in test mode, only after a configuration was successful and a connectivity check to the R&S®LMC was carried out the device finally accept the configuration. In case the R&S®LMC is not accessible for more than 5 minutes after a…
What happens if the Cloud fails or turns off?
The devices continue to work autonomously, although during this time they cannot be monitored or reconfigured from the Cloud.
A device connected to the Cloud acts as follows in case of reset: In case of a device reset, the device's R&S®LMC certificate will be deleted and the R&S®LMC domain will be…
How can multiple devices be transferred to the Cloud at the same time?
As an alternative to inputting individual serial numbers and PINs, it is possible to generate an activation code for pairing multiple devices with the R&S®LMC. You do this from the Device view. LANconfig automatically lists all of the devices on the network. Just use the R&S®LMC icon in the menu bar or the context menu (right-click with the mouse) to easily and centrally connect any number of selected devices to the R&S®LMC.
Is it possible to import existing configuration files? / Can existing installations be integrated into the R&S®LANCOM Management Cloud?
Configurations that are on the device when it connects to the R&S®LMC for the first time are incorporated without change and are saved for future configuration rollouts. Site-specific configuration data can be imported automatically in the R&S®LMC via a CSV file import.
Can I add an existing device configuration to the Cloud, or is it better to setup certain parts of the configuration again?
In general, we recommended that you give the devices a clean start and reset them before configuring them with the Cloud. If previously configured devices are integrated into the Cloud, their individual parameters are from then on written to the individual device configuration of the Cloud, and…
What happens to local changes on the devices?
In principle the Cloud is the “master system”. When a device is connected to the R&S®LMC for the first time, the local device configuration is read into the R&S®LMC. There are two possibilities: Local changes are logged in the R&S®LMC by default, but are overwritten the next time the configuration…
Where do I get access and licenses for the R&S®LANCOM Management Cloud?
End customers should contact resellers directly. This reseller then creates the end-customer projects and takes care of the licensing. Alternatively, licenses are available from specialist resellers (for the case that an end customer wishes to manage their own project). Specialist resellers obtain an organization account within the framework of the R&S®NC Community partner program. Licenses are available directly from distributors. Orders are project-related and must specify an e-mail address and project ID. License keys are then sent by e-mail.
How is the initial router provisioning handled without any technical know-how?
For initial provisioning, Cloud-ready routers that are connected to a LAN with Internet access are able to automatically connect to the Cloud and to be configured from there. If this is not the case, the routers must first be commissioned in the usual way with the user-friendly Basic Setup Wizard and the Internet Wizard. As soon as they are connected to the Internet, the devices can then be integrated into the R&S®LMC management.
Do I need a WLAN controller in future, or does the R&S®LMC offer the equivalent functionality?
R&S®LANCOM WLAN controllers offer functions such as configuration, monitoring, firmware management, layer-3 tunneling, roaming acceleration and client steering. In the long term, the capabilities of the WLAN controller will be provided by the R&S®LANCOM Management Cloud, so the future is set to be…
Can I manage the WLAN controller in the R&S®LANCOM Management Cloud?
WLAN controllers and managed access points can be integrated into the Cloud. We recommend that you transfer the WLAN configuration from the WLC to the R&S®LMC and to activate the adoption of local changes to the device's configuration - but only if the Layer-3-Tunneling functionality is not required. This avoids conflicts between the WLC and R&S®LMC configurations for the access points. Your WLAN controller can still be managed and operated as an existing hotspot gateway.
Does the WLAN controller operate as a fallback if the R&S®LANCOM Management Cloud cannot be reached?
WLAN controllers and the R&S®LANCOM Management Cloud are based on completely different technologies and functionalities. This makes a mutual backup technically impossible. Even in Cloud mode, the access points are able to operate autonomously (i.e. when the Cloud is not accessible).
How do I ensure that only specific SSIDs are broadcast only on certain access points?
By default, the same SSIDs are broadcast on all access points at a site. For alternative SSID constellations, additional (sub) locations can be created. This allows, for example, a site to be divided into "Office" and "Production". Networks can also be added in by configuring the devices individually.
Which switch configuration options are available through the R&S®LANCOM Management Cloud?
The R&S®LANCOM Management Cloud allows port configurations to be conducted for entire groups of switches of a certain type (10-port, 26-port, 28-port, 52-port) as well as for individual switches. The innovative Easy Port Config of the R&S®LANCOM Management Cloud allows the defined networks, including VLAN assignments, to be assigned to the desired ports simply by drop-down menu in the GUI.
In the case of a cascaded switch configuration, how can I be sure that a misconfiguration or a reconfiguration of a switch port does not disconnect any other downstream switches?
After any configuration change, a device checks that it can connect to the R&S®LANCOM Management Cloud. If the R&S®LMC is not reached inside 5 minutes, it falls back to its previous configuration. This avoids misconfigurations and reliably prevents a “lock-out”.
Can I operate my existing R&S Networks and Cybersecurity devices with the LMC, or do I need new components?
All R&S®LANCOM routers, gateways and access points that support LCOS version 10 can be operated with the R&S®LMC. In addition, you can also use the R&S®LMC to manage R&S®LANCOM WLAN controllers with limited functionality. R&S®LANCOM fully-managed switches can be upgraded with the LCOS SX operating system, which enables these switches to integrate into the R&S®LMC. You will find a complete list of devices capable of upgrading to LCOS 10 or the current LCOS SX version in the product tables of our : Lifecycle Management.
Can a device be managed in parallel by both LANconfig/LANmonitor and the R&S®LANCOM Management Cloud?
Yes, that mix of the two systems is possible. Devices that were set up locally by LANconfig can be included into the R&S®LMC - including their individual configurations; later local changes in their configurations can also be transmitted into the R&S®LMC. Monitoring of devices in parallel with LANmonitor and the R&S®LMC is possible without restrictions. However, we recommend to configure R&S®LMC managed devices exclusively via the R&S®LMC.
Infopaper: R&S®LMC User Roles and Rights
Infopaper: R&S®LMC (Public) Data Protection and Data Security
Infopaper: R&S®LMC – SIEM Integration Service
Techpaper: Concepts of the R&S®LANCOM Management Cloud (LMC)
Techpaper: R&S®LANCOM Management Cloud - Rollout
Techpaper: Cloud-managed Hotspot
Techpaper: Scheduled Events in the R&S®LMC
Whitepaper: R&S®LANCOM Cloud-managed hospital networks (SDN)
Whitepaper: Cloud Management and Software-defined Networking