R&S®NC Config Service

Configuration with R&S Networks and Cybersecurity expertise

The R&S®NC Config Service provides you with expert support in configuring your R&S®LANCOM devices or network infrastructure for maximum performance of your installation. You can obtain our know-how in two possible ways – either during a remote session or by a R&S Networks and Cybersecurity employee visiting you directly on-site.

You can request the R&S®NC Config Service directly in our service portal:

Your inquiry

Note: This product has been renamed and was formerly known as LANCOM Config Service. Product identity, functionality, and compatibility remain unchanged.

Product features

R&S®NC Config Service Remote:
Configuration support by telephone, e-mail, or remote session (billing per 60 minutes, optional extension if required, by appointment)

R&S®NC Config Service On-site:
Implementation and extension of the configuration by R&S Networks and Cybersecurity on-site (billing per day, max. eight hours per day, by appointment)

Individual adaptation of the existing configuration with R&S®LANCOM products according to your requirements
For all R&S®LANCOM products

Advantages

Support by remote access or on-site

With the R&S®NC Config Service, you receive expert support for extending and adapting existing device configurations of your R&S®LANCOM products directly from the manufacturer. Depending on your needs, we implement configuration work either remotely or directly at your site.

Know-how according to your needs

Together with a R&S Networks and Cybersecurity employee, you can adapt your network configuration in no time at all, integrate new hardware components into your existing infrastructure, or add new functions to it.

Reliable network configurations

Thanks to R&S®NC Config Service, you have competent R&S Networks and Cybersecurity expertise at your side, making the sustainable configuration of your network as easy as possible. Of course, you can watch one of our experts doing his job and benefit from the know-how, so that you are well prepared for the next maintenance work.

Booking & use

The R&S®NC Config Service in the variants remote or on-site can only be requested via the service portal (login required).
We will contact you by telephone or via e-mail to ask for detailed information about your configuration request.
When making an appointment, the R&S Networks and Cybersecurity employee will give you a non-binding time estimate.
Afterwards you will receive the booking confirmation by e-mail.
R&S®NC Config Service Remote is carried out by telephone, e-mail, or remote session and is charged per 60 minutes.
R&S®NC Config Service On-site is only carried out on-site within the EU and is charged at daily rates (max. 8 hours per day). Please note that additional expenses are incurred and that planning usually requires a lead time of several weeks.