Notice on the company name: Since July 1, 2026, LANCOM Systems has been named Rohde & Schwarz Networks and Cybersecurity. Product information and communication materials are accordingly issued under the new company name. The previous product designation is provided as supplementary information to support clear findability and identification of the products. Product identity, functionality, and compatibility remain unchanged.
Support for partners
Participants in the R&S®NC Community partner program (formerly LANcommunity) can still contact our technical manufacturer support directly and free of charge for their device until June 30, 2028, provided they purchased the device before July 1, 2026, and it has not yet reached End of Life (EOL) status. Learn more
Partners with R&S®NC Support Access receive personalized manufacturer support throughout the contract term, as well as security updates for their device purchased after July 1, 2026.
Partners with R&S®NC Support Direct further enhance their service quality with guaranteed response times and rapid advance replacement. Choose from the following R&S®NC Support Direct variants…
Support for end customers
End customers are advised to contact their local R&S®NC Community partner for professional assistance and technical support.
If you would like to contact our support team directly, the R&S®NC Support Direct products are available to provide reliable device protection.
Tip: To find the right product, use the comparison table.
Award-winning service & support
In the “Professional User Rating: IT Operations 2025“ by analyst firmed techconsult, R&S Networks and Cybersecurity once again ranks among the top providers in the network management & monitoring sector – receiving top ratings at both company and solution level. Especially highlighted: the support services, honored with the distinction “Best in Service & Support“.
R&S Networks and Cybersecurity also stood out in the channel: sales partners particularly praise the on-site availability, expertise, and customized offer creation. Top marks were also given for the information, consulting, and training services.
Individual consultation
Ensure the reliable protection of your devices right from the start. Our sales team is happy to assist you in selecting the optimal services tailored to your specific network requirements. If you have any questions or requests, feel free to reach out via contact form or by phone: +49 (0)2405 49936 122 (International).
Important note: Please note that this channel does not handle support requests. For technical support, please contact your designated support contact directly.